Steam reportedly refunds Battlefield 6 player with 470 hours logged after EA quietly pulled Rush mode from Quickplay
A Battlefield 6 player "upset" at the removal of the popular Rush mode claims to have secured a full refund from Steam despite having clocked up 470 hours.
A Battlefield 6 player "upset" at the removal of the popular Rush mode claims to have secured a full refund from Steam despite having clocked up 470 hours.
The short version
- Reddit user ExplorEverythingOnce states Valve refunded the full $109.24 (roughly £81) that they paid for the game's Phantom Edition, despite roughly 470 hours logged – more than 230 times Steam's usual cutoff.
- Rush disappeared without warning earlier this week as part of patch 1.4.1.5, buried among a batch of otherwise minor fixes.
- It's still ostensibly available via the Portal, but not via Custom Search – which is why players noticed its absence – along with other quietly removed modes – almost immediately.
What happened
"It's the mode I have the most time in by far," they wrote, and later added : "I've been a Steam customer for 22 years and have 2500 games on my account. It's this context, the Reddit user said, that swayed Steam Support.
Why it matters
They say they explained that several modes had disappeared from matchmaking without notice nearly a year after launch, then pointed the agent to Battlefield's own official mode list and EA's community update confirming the removal.
Summary by Nerd News Network. Read the full article at Eurogamer via the links above and below.